Returns and Exchanges
All Sales are FINAL
We do not accept returns or exchanges for any reason. If a product comes damaged please reach out within 48 hours after delivery and we will offer you a reprint or store credit.
We do not assume responsibility for user errors, which may encompass, but are not restricted to, damages incurred during application or washing. It is crucial to carefully adhere to the provided instructions prior to applying any transfer.
Changing Custom Gang Sheets / Canceling After Ordering Custom Orders
We kindly ask that you take your time when submitting gangsheets; While you can request changes they will be subject to the following.
If your order has already begun processing, but not yet printed, changes will be subjected to 10% of your total cost, as well as be considered a new order - resetting the turn around time.
If your order has already started printing; Your order is considered final and is not subject to any cancellations or refunds.
Customs & Taxes
Please note we do not cover import duty and taxes that are applicable in the recipient country. Additional taxes or customs fees may be applied and are the responsibility of the buyer. Teddy Transfers does not have control over these charges and they will vary each country/port of entry.
Additional payment may be necessary for your package/product to be delivered to you.
Please visit your country’s customs website or office for more information on customs procedures and additional taxes/charges that may be applicable to you.
Damaged / Missing Product
We ask that you please inspect your order immediately upon delivery. Problems such as damaged, defective, wrong or missing items can be reported to us within 48 hours of delivery.
All packages over $50 are insured; If you notice damage caused in transit, or your order never arrived and is considered “lost” please notify us immediately and we can start the claim process with you.
We are not responsible for delays in shipment due to the carriers.
Damaged Clothing/Materials
It is the customers responsibility to inspect thier transfers prior to pressing. Teddy Transfers is not responsiblefor any damages to shirts, materials, equipment, etc.
Insufficient Address
Please ensure your address is correct when submitting an order. Any orders that are returned due to insufficient address or incorrect address will be subject to additional shipping charges.
Please note we do not ship to PO BOXES, entering a PO box may delay in getting your package on time.
Please contact us with any questions at Info@TeddyTransfers.com